Effective Date: September 2, 2026
Store Name: Lumiraq
Legal Business Name: Aroma Naturals, Inc
Welcome to Lumiraq
These Terms of Service govern your access to and use of the Lumiraq website, online store, and associated services. By browsing our site, creating an account, or purchasing products from us, you agree to be legally bound by these terms. If you do not agree with any part of this agreement or our related store policies, please discontinue your use of our services immediately.
1. Eligibility and Account Access
Age Requirements: By accessing our platform, you confirm that you have reached the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
Account Information: To browse our store, place orders, or interact with customer service, you may be required to share personal details such as your full name, email address, billing information, payment method, and shipping address. You confirm that all information provided is accurate, current, and complete.
Security & Responsibility: You are responsible for keeping your account credentials secure and for any activity, purchases, or actions that take place under your account. Accounts are personal to you and may not be sold, transferred, rented, or licensed to any other individual or entity.
2. Products, Listings, and Pricing
Visual Accuracy: We work diligently to present our merchandise, product descriptions, and images as accurately as possible across our store. However, slight variations may occur due to screen resolutions, device calibration, and individual monitor settings. We cannot guarantee that the physical item will look, feel, or perform identically to its digital representation.
Availability & Modifications: Product details, specifications, availability, and descriptions are subject to change at any time without prior notice. We reserve the right to discontinue any product or to restrict quantities available for purchase to any customer, region, or jurisdiction at our sole discretion.
Pricing: All prices are listed in USD ($) and are subject to change without prior notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of products.
3. Order Placement and Acceptance
Offer to Purchase: Submitting an order through our store serves as an offer to purchase, rather than a guaranteed sale or binding contract. Lumiraq reserves the right to accept, decline, or cancel any order at our own discretion for any reason, including suspected fraudulent activity, stock discrepancies, or pricing errors.
Order Confirmation: An order is only considered officially confirmed once we have successfully received and processed your payment and issued an official order confirmation notification.
Cancellations & Modifications: Cancellation requests can generally only be accommodated if your order has not yet entered the fulfillment stage. Once an order has been packed or dispatched to our carriers, we are no longer able to cancel or modify it.
Personal Use: By placing an order, you confirm that the items are being purchased strictly for your own personal or household use, and not with the intent to resell, redistribute, or export them commercially without our authorization.
4. Intellectual Property Rights
All content included on this website—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of Lumiraq or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
5. Limitation of Liability and Disclaimers
Your use of our website, platform, and services is entirely at your sole risk. All products and services delivered to you are provided on an “as is” and “as available” basis, without any representation, warranties, or conditions of any kind, either express or implied. To the maximum extent permitted by applicable law, Lumiraq, its directors, officers, employees, and affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of our site or purchase of our products.
Contact Information
If you have any questions, concerns, or require assistance regarding these Terms of Service, please reach out to our support team using the active contact details below:
Business Name: Lumiraq
Customer Service Phone: +12137360067
Business Address: 833 S Western Ave #18, Los Angeles, CA 90005, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
Live Chat Support: Available 24/7
