Effective Date: September 2, 2026
Store Name: Lumiraq
Legal Business Name: Aroma Naturals, Inc
Welcome to Lumiraq
At Lumiraq, we respect your privacy and are deeply committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, create an account, or make a purchase from us. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you interact with Lumiraq, we may collect several types of personal information to provide and improve our services:
Personal Identification Information: Full name, billing address, shipping address, email address, and telephone number.
Payment Data: Credit card numbers, debit card details, and secure transaction data processed via our third-party payment gateways. (Note: We do not store your complete card details on our local servers).
Technical Data: IP address, browser type, device information, operating system, and browsing behavior gathered automatically through cookies and tracking tools.
2. How We Use Your Information
We utilize the collected information for various operational and customer-service purposes, including:
Processing, verifying, and fulfilling your merchandise orders.
Communicating order confirmations, tracking details, shipping updates, and customer support responses.
Screening orders for potential risk, compliance checks, or fraudulent activity.
Improving our website performance, product layout, and overall user experience.
3. Sharing and Disclosure of Information
We value your trust and do not sell, rent, or trade your personal data to unrelated third parties. We may share your information only under specific circumstances:
Service Providers: Sharing data with trusted partners who assist us in operating our website, processing payments (e.g., checkout gateways), and delivering packages (e.g., shipping carriers).
Legal Requirements: Disclosing information if required to do so by law or in response to valid requests by public authorities (e.g., a court subpoena or government agency).
4. Data Security
We implement robust administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, update, or request the deletion of data we hold about you. To exercise these rights, please contact our support team directly.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our team using the active contact details below:
Business Name: Lumiraq
Customer Service Phone: +12137360067
Business Address: 833 S Western Ave #18, Los Angeles, CA 90005, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)
Live Chat Support: Available 24/7
